THE IMPACT OF SOCIAL WORK AND NURSING COLLABORATION ON PATIENT OUTCOMES IN EMERGENCY ROOMS: A SYSTEMATIC REVIEW OF WAITING EXPERIENCES
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Keywords
Impact Social, Work, Nursing, Collaboration, Patient Outcomes, Emergency Rooms.
Abstract
This systematic study investigates the impact of collaboration between social work and nursing experts on patient outcomes in emergency rooms, with a focus on patient waiting experiences. Overcrowding and high patient traffic are common characteristics of emergency departments (EDs), which can have a negative impact on patient satisfaction and overall service quality. The merger of social work and nursing has the potential to improve healthcare delivery by addressing social determinants of health, controlling patient flow, and offering psychosocial support. A thorough search of numerous academic databases revealed six relevant papers published between 2022 and 2024 that matched the inclusion criteria. The findings revealed that strong communication and interdisciplinary coordination among social workers and nurses are critical for minimizing patient wait times and enhancing overall patient experiences. Negative staff interactions, inadequate training, and systemic problems have all been recognized as barriers to successful collaboration. Improving these interprofessional partnerships could dramatically improve the quality of care in emergency circumstances. Future research should focus on particular collaborative models and tactics to develop teamwork among healthcare providers in emergency departments, with the ultimate goal of creating a more streamlined and patient-centered approach to emergency treatment.
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References
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