IMPACT OF ABSENTEEISM ON NURSES REMAINING ON DUTY: A STUDY IN A TERTIARY HOSPITAL OF LIMPOPO PROVINCE
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Background: Absenteeism is a prevalent issue in the nursing profession globally, including in the tertiary hospitals of Limpopo province. While factors contributing to absenteeism have received attention, little focus has been placed on its impact on nurses who remain on duty, as their colleagues are absent, leaving them to shoulder the workload. Objectives: This study aims to investigate the effects of absenteeism on nurses who remain on duty at a tertiary hospital in Limpopo province. Method: A quantitative descriptive research approach was employed to achieve the research objective. Structured questionnaires were utilized to collect data, which were then analyzed using descriptive statistics. Results: The findings revealed that absenteeism adversely affects both the psychological and professional well-being of nurses who remain on duty, as well as the quality of patient care provided. Psychological stress, low morale among nurses, and increased workload were identified as consequences of absenteeism. The study also highlighted the delivery of substandard patient care by nurses remaining on duty, posing risks of medical errors and compromising their professional credibility. Consequently, absenteeism contributes to an unhealthy working environment for nurses who remain on duty. Conclusion: Nurse managers should establish platforms to address the psychological and professional challenges experienced by nurses remaining on duty. Additionally, the study recommends the implementation of policies to address absenteeism in the workplace and to provide support for nurses who cover the workload of absent colleagues.
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