QUALITATIVE ANALYSIS OF THE DETERMINANTS OF WORK EFFICIENCY AMONG DISTRICT HEALTH ADMINISTRATORS IN RESOURCE-CONSTRAINED ENVIRONMENTS IN GHANA

Main Article Content

Alhayli, Khalid Zeid M, Asiri, Abdu Mohammed A, Alquzi, Atif Hassan Suleiman, Alessa, Ali Ahmed A, Alshaikhi, Sabirin Ali M, Ageeli, Ali Mohammed A

Keywords

#

Abstract

In the background There is mounting evidence that effective district management practices can enhance the performance of the health system, while ineffective and unproductive management practices have the opposite effect. The purpose of the current investigation was to identify methods in which district health managers' ineffective management practices could be remedied and the factors that contribute to such practices. Approaching methods A total of nineteen semi-structured interviews were undertaken with district health administrators representing three districts situated in Ghana's Eastern Region. In these districts in 2013, 90% of the managerial workforce was represented in the 19 interviews that were conducted. The findings were organised into a thematic analysis using the leadership and management strengthening framework developed by the WHO. As a result It was determined that human resource shortages, inadequate planning and communication skills, financial constraints, and a restricted decision space that limits the authority and ability of district health managers to influence decision-making are significant contributors to ineffective district health management practices. Individual and organisational managerial efficiency could be enhanced through the implementation of the following strategies: enhancements to time management, communication, and planning; and assurance of the punctual disbursement of district funds. In conclusion, A potentially effective intervention package could consist of the following: filling vacancies on the District Health Management Team, enhancing the leadership and management capabilities of district health managers, optimising the allocation of district funds, and granting greater autonomy to the districts. Such measures could lead to more streamlined and effective management practices, as well as improved health system performance.

Downloads

References


1. Lega F, Prenestini A, Spurgeon P. Is management essential to improving the performance and sustainability of health care systems and organizations? A systematic review and a roadmap for future studies. Value Health. 2013;16:S46–51. Article PubMed Google Scholar 2. World Health Organization. Strengthening management in low-income countries, Making health systems work: working paper no 1. Geneva: World Health Organization; 2005. Google Scholar 3. West MA, Borrill C, Dawson J, Scully J, Carter M, Anelay S, et al. The link between the management of employees and patient mortality in acute hospitals. Int J Hum Resour Manag. 2002;13:1299–310. Article Google Scholar 4. Dorgan S, Layton D, Bloom N, Homkes R, Sadun R, Van Reenen J. Management in healthcare: why good practice really matters. London: McKinsey & Company and London School of Economics and Political Science; 2010. Google Scholar 5. Kwamie A, van Dijk H, Agyepong IA. Advancing the application of systems thinking in health: realist evaluation of the Leadership Development Programme for district manager decision-making in Ghana. Health Res Policy Syst. 2014;12:29. Article PubMed PubMed Central Google Scholar 6. Bossert TJ, Beauvais JC. Decentralization of health systems in Ghana, Zambia, Uganda and the Philippines: a comparative analysis of decision space. Health Policy Plan. 2002;17:14–31. Article PubMed Google Scholar 7. Ayee J, Dickovick JT. Comparative Assessment of Decentralization in Africa: Ghana Desk Study. Washington, DC: USAID; 2010. Google Scholar 8. Bergman SE. Swedish models of health care reform: A review and assessment. Int J Health Plann Manag. 1998;13:91–106. Article CAS Google Scholar 9. Jervis P, Plowden W. The impact of political devolution on the UK’s health services: final report of a project to monitor the impact of devolution on the United Kingdom’s health services 1999–2002. London: The Nuffield Trust; 2003. Google Scholar 10. Jommi C, Fattore G. Regionalization and drugs cost-sharing in the Italian NHS. Euro Observer. 2003;5:1–4. Google Scholar 11. Frumence G, Nyamhanga T, Mwangu M, Hurtig AK. Participation in health planning in a decentralised health system: Experiences from facility governing committees in the Kongwa district of Tanzania. Glob Public Health. 2014;9:1125–38. Article PubMed Google Scholar 12. Kolehmainen-Aitken RL. Decentralization's impact on the health workforce: Perspectives of managers, workers and national leaders. Hum Resour Health. 2004;2:5. Article PubMed PubMed Central Google Scholar 13. Asante AD, Zwi AB, Ho MT. Getting by on credit: how district health managers in Ghana cope with the untimely release of funds. BMC Health Serv Res. 2006;6:105. Article PubMed PubMed Central Google Scholar 14. Saltman RB, Bankauskaite V, Vrangbæk K. Decentralization in Health Care. Strategies and Outcomes. London: Open University Press; 2007. Google Scholar 15. Abimbola S, Olanipekun T, Igbokwe U, Negin J, Jan S, Martiniuk A, et al. How decentralisation influences the retention of primary health care workers in rural Nigeria. Glob Health Action. 2015;8:26616. Article Google Scholar 16. World Health Organization. Towards better leadership and management in health: Report on an international consultation on strengthening leadership and management in low-income countries, Making health systems work: working paper no 10. Geneva: World Health Organization; 2007. Google Scholar 17. Mshelia C, Huss R, Mirzoev T, Elsey H, Baine SO, Aikins M, et al. Can action research strengthen district health management and improve health workforce performance? A research protocol. BMJ Open. 2013;3:e003625. Article CAS PubMed PubMed Central Google Scholar 18. Bonenberger M, Aikins M, Akweongo P, Bosch-Capblanch X, Wyss K. What Do District Health Managers in Ghana Use Their Working Time for? A Case Study of Three Districts. PLoS One. 2015;10:e0130633. Article PubMed PubMed Central Google Scholar 19. Bonenberger M, Aikins M, Akweongo P, Wyss K. The effects of health worker motivation and job satisfaction on turnover intention in Ghana: a cross-sectional study. Hum Resour Health. 2014;12:43. Article PubMed PubMed Central Google Scholar 20. Nyonator FK, Awoonor-Williams JK, Phillips JF, Jones TC, Miller RA. The Ghana community-based health planning and services initiative for scaling up service delivery innovation. Health Policy Plan. 2005;20:25–34. Article PubMed Google Scholar 21. Binka FN, Bawah AA, Phillips JF, Hodgson A, Adjuik M, MacLeod B. Rapid achievement of the child survival millennium development goal: evidence from the Navrongo experiment in Northern Ghana. Trop Med Int Health. 2007;12:578–83. Article PubMed Google Scholar 22. Hurley J, Birch S, Eyles J. Geographically-decentralized planning and management in health care: some informational issues and their implications for efficiency. Soc Sci Med. 1995;41:3–11. Article CAS PubMed Google Scholar 23. Gale NK, Heath G, Cameron E, Rashid S, Redwood S. Using the framework method for the analysis of qualitative data in multi-disciplinary health research. BMC Med Res Methodol. 2013;13:117. Article PubMed PubMed Central Google Scholar 24. Abbey EE. Government Places Embargo On Employment, Modern Ghana. Accra: Modern Ghana Media Communication Ltd; 2010. Google Scholar 25. Siewobr CL. Is There A Ban On Employment In Both The Ghana Education Service And The Ghana Health Service? Modern Ghana. Accra: Modern Ghana Media Communication Ltd.; 2015. Google Scholar 26. Frontani HG, Taylor LC. Development through civic service: the Peace Corps and national service programmes in Ghana. Prog Dev Stud. 2009;9:87–99. Article Google Scholar 27. World Health Organization. Managing the Health Millennium Development Goals - The Challenge of Health Management Strengthening: Lessons from Three Countries, Making health systems work: working paper no 8. Geneva: World Health Organization; 2007. Google Scholar 28. Travis P, Bennett S, Haines A, Pang T, Bhutta Z, Hyder AA, et al. Overcoming health-systems constraints to achieve the Millennium Development Goals. Lancet. 2004;364:900–6. Article PubMed Google Scholar 29. Abekah-Nkrumah G, Dinklo T, Abor J: Financing the Health Sector in Ghana: A Review of the Budgetary Process. European Journal of Economics, Finance and Administrative Sciences 2009;17:45–59 30. Steffensen J, Trollegaard S. Fiscal Decentralisation and Sub-National Government Finance in Relation to Infrastructure and Service Provision: Synthesis Report on 6 Sub-Saharan African Country Studies. Washington, DC: World Bank; 2000. Google Scholar 31. World Health Organization. Strengthening Management in Low-Income Countries: Lessons from Uganda, Making health systems work: working paper no 11. Geneva: World Health Organization; 2007. Google Scholar 32. Conn CP, Jenkins P, Touray SO. Strengthening health management: experience of district teams in The Gambia. Health Policy Plan. 1996;11:64–71. Article CAS PubMed Google Scholar 33. Kwamie A, Agyepong IA, van Dijk H. What Governs District Manager Decision Making? A Case Study of Complex Leadership in Dangme West District, Ghana. Health Systems & Reform. 2015;1:167–77. Article Google Scholar 34. Sakyi EK. A retrospective content analysis of studies on factors constraining the implementation of health sector reform in Ghana. Int J Health Plann Manage. 2008;23:259–85.