FIRST-LINE MANAGERS' ATTITUDES TOWARD DELEGATION AND ITS STRATEGIES IN HEALTH FACILITIES
Main Article Content
Keywords
First-line Managers, Delegation Attitudes & Delegation Strategies.
Abstract
Background: Delegation is a vital time management tool first-line managers use to achieve productive outcomes. The use of delegation in healthcare management can solve many issues and problems that face healthcare staff such as; staff shortages and turnover. Aim of this study: To determine first-line managers’ attitudes toward delegation and assess their delegation strategies. Methods: A descriptive study design was used. Setting: This study was conducted in a Children hospital in Taif. Subject: first-line managers (No.= 103). The data was collected through a self-administered questionnaire which consisted of three parts (personal data sheet, Delegation Attitudes, and Delegation Strategies). Results: Most first-line managers are female aged from 30 – 40 years old, and they can improve their delegation attitudes. The highest mean score of first-line managers’ delegation strategies was in ''evaluate her/ himself in delegating process'' (5.89± 0.34). Followed by ''Use feedback loops to improve delegation'' (3.83± 0.45) and ''Concentrates on workers' strengths'' (3.71± 0.46) prospectively. Conclusion: The highest percentage of first-line managers can improve their delegation attitudes, and the most delegation strategies used are to evaluate her/himself in the delegating process. Recommendations: In-service training should be done for all first-line managers to improve their capacity to use delegation as a time management strategy.
Downloads
References
1. Gassas, R., Mahran, S., & Banjar, H., (2017): Nurse Managers’ Attitude and Competency Towards Delegation in Jeddah City, American Journal of Nursing Science, Vol. (6), No. (2), P.p72-79. 2. O'Grady, T., & Malloch, K., (2016): leadership in nursing practice, 2nd edition, chapter 12 Delegation and supervision: essential foundations of practice, United States of America, P.p 437-447. 3. Baddar, F., Salem, O., & Hakami, A., (2016): Nurse Manager’s Attitudes and Preparedness towards Effective Delegation in Saudi Hospitals, Health Science Journal Vol. (10), No. (3), P.p 1-10. 4. Clement, N., (2016): Essentials of Management of Nursing Service and Education,2nd ed., Jaypee brothers medical, kundi. 5. Demers, J., (2015): 7 Strategies for Delegating Better and Getting More Done, Australian Journal, Vol.(62), No.(1), (P.p1-9), http://www.inc.com/jayson-demers/7-strategies- to-delegate-better-and-get-more-done.html. 6. Harris, N., (2015): Nursing services and administration, 1st edition, chapter 5 supervision, direction and leadership, India, P.p 138-231. 7. Marquis, B., & Huston, C., (2017): leadership roles and management function in nursing, 9th edition, chapter 21 delegation, by Lippincott Williams& Wilkins com. P.p 487- 489. 8. Hansten, R., & washburn, M., (2016): "Delegation, how to deliver care through others", American Journal of Nursing, Vol. (92), No.(3), P.p 87-88. 9. Smith, C., (2012): Recognizing the Need For, Impacts and Benefits of Effective Delegation in The Work Place, Graduate Research Thesis, Senior Service College Fellowship, Defense Acquisition University, Pp.2-7 10. Kaernested,B., and Bragadóttir, H., (2012): Delegation of Registered Nurses Revisited: Attitudes towards Delegation and Preparedness to Delegate Effectively, Nordic Journal of Nursing Research,SAGE Publications, vol. 32, 1: pp. 10- 15. 11. Hughes, M., (2017): Nurses Storied Experiences of Direction and Delegation, Doctoral degree of Philosophy in Health Sciences, University of Canterbury, Pp.19- 20. 12. Potter, P., Deshields, T., & Kuhrik, M., (2010): Delegation practices between registered nurses and nursing assistive personnel. Journal of Nursing Management, Vol. (18) No. (2), P.p157–165. 13. Verghese, C., (2016): The nurse administrator, 1st edition, chapter 4 organizing, India, P.p 66- 71. 14. Krein, T., (1982): How to improve delegation habits. Journal of Nursing Administration, Vol. (14), No. (9), P.p 58-61. 15. Kærnested, B., & Bragaottir, H., (2012): Delegation of registered nurses revisited: attitudes towards delegation and preparedness to delegate effectively, Vard Norden Journal, Vol. (32), No. (103), P.p10–15.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by-nc/4.0) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Transfer of Copyright and Permission to Reproduce Parts of Published Papers.
Authors retain the copyright for their published work. No formal permission will be required to reproduce parts (tables or illustrations) of published papers, provided the source is quoted appropriately and reproduction has no commercial intent. Reproductions with commercial intent will require written permission and payment of royalties.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.