LOOKING AT EASTERN SAUDI ARABIA REVEALS HOW WAYS OF MAKING CHANGES CAN IMPACT THE CONTENTMENT OF PRIMARY CARE DOCTORS

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Anbari, Ahmed Ibrahim A, Alhazmi, Abdullah Hassan A, Namis, Ibtihaj Hamoud M, Hukma, Sharifah Hamoud A, Alzeifi, Fatimah Mohsen Y, Alzuhayfi, Amirah Mohsen Y, Okayri, Adeeb Mansour J

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Abstract

Put the patient first with the Health Sector Transformation Programme (HSTP), which is part of the Saudi Arabian Vision 2030. It is a long-term plan to make healthcare better, more affordable, and easier to get. Primary Health Care (PHC) centres have been learning about patient-centered care from the government so that they can reach this goal. The government knows that doctors need to connect with their patients in order to make good decisions. This is why it's important to find out how the organisation affects the level of care and how happy the staff is with the work they do. This is the first in-depth look at how happy staff in basic health care in the eastern part of Saudi Arabia are with their jobs. The study checks to see if there is a connection between the work that PHC workers do and how happy they are with their jobs. What it does: For this project, a quantitative cross-sectional method was used. A different version of the Job Satisfaction Survey (JSS) was used to make the list. Three more groups were added to the first poll. The poll tool now also has questions about traits that people have in general. Rates and percentages were used to look at the data for a single study. One-way ANOVA was used to look at how relationships between more than two groups worked, and t-tests were used to compare two groups. In the end, 143 PHC doctors took part in this study. Some people (48% of the time) said they were very happy. That leaves 50% who were neutral or not happy. 17% (N=94) of PHC workers said they were very happy with the advice they gave. On the other hand, different benefits made them unhappy (3%, N=15). There was a significant difference (p-value < 0.001) between the job satisfaction scores (mean (SD)=101.64 (16.209) and the desire to leave the job (yes, no). There were also strong links (p-value < 0.05) between personality traits and specific things like coworkers, chances to move up, responsibility, job tasks, ways of working, and talking to people. The major result of this study was that people who worked in primary health care centres in the Eastern region liked their jobs a lot. This means both watching over and taking care of people. It did show, though, that many parts of the jobs of PHC workers need to be rearranged on purpose. Changes need to be made to how people talk to each other and how pay is calculated. Aside from that, there was a strong link between wanting to quit and being happy with your job. Policymakers and the Ministry of Health can use the study's findings to make a plan for staff happiness and involvement that will keep track of how pleased PHC providers are with their jobs.

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